Frequently Asked Questions

Fresno Water Softener Systems & Water Conditioning Systems

Also Serving Bakersfield, Castroville, and Surrounding Areas

Since opening our doors in 1985, our team at Quality Home Services has been providing high-quality water softener systems and water conditioning systems, as well as home generators and air purification systems to residents in Fresno, Monterey, Modesto, and all of the Central Valley area, including Merced, Chowchilla, and Tulare.

We have received numerous questions regarding our services and the products we provide. We have compiled a list of the most frequently asked questions we receive as well as their answers to hopefully provide you with the information you need.

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If you have further questions, you can call our team at either (559) 282-5001 locally, or (559) 282-5001 toll free. Se habla Español ! We look forward to helping you.


    • How a Healthway Air Purifier Can help?
      The award-winning filtration system can give you 90% cleaner air in just 30 minutes. When you are concerned about the air you and your family will continue to inhale every day, going with HealthWay is like a “breath of fresh air.”
    • Why should I choose Quality Home Services to handle my water conditioning?

      Our company was founded over three decades ago on the simple yet powerful principle of “do unto others as you would have them do unto you.” As a 2nd generation, family-owned and operated business we are passionate about improving the quality of life of our customers while also being environmentally responsible. At Quality Home Services your family is our family and we take pride in providing you the best customer service your family deserves.

    • Where do I get my well water tested?

      Quality Home Services offers well water testing or we can help you locate a certified laboratory where you can get your well water tested. Oftentimes, these places will send you kits, either for free or at a cost, so that you can test your water yourself. You’ll have to mail or drop off the results at the laboratory of your choice. Water samples are typically time sensitive and should be tested within 30 hours of being collected. After handing in your water sample, you’ll typically need to wait a few days or weeks to get your results back. If this sounds too complicated simply call us and we can help you.

    • How often should you test your well water?

      You should get your well tested so you know the quality of water your family is using. Typically, well water should be tested at least once a year, but if you’ve recently moved to a home that uses well water, or have noticed a strange taste or smell in your water, you could benefit from a water test. A well water test can identify if any volatile organic compounds (VOC's) are present in your water as well as water hardening minerals.

    • Does hard or untreated water harm my water heater?

      Yes, hardness or calcium and magnesium can build up in hot water heaters causing premature failure.

    • What are the effects of hard water?

      Due to hard water being made of calcium or magnesium, as it dries, a residue of these components may be left behind on surfaces. This is what soap scum is in your tub, spots on dishes or countertops, and also crusty build up in your pipes and water using appliances. Other items that may be affected are a rough feeling on washed clothes and white residue on bathroom fixtures.

    • What is hard water made of?

      Two common minerals give water its hardness, calcium and magnesium.

    • What to expect after my system is installed.

      Most water treatment equipment installed by Quality Home Services comes with a 1-year free service policy. Should a concern arise during the first year, please call us to schedule a check up at no charge. After the first year, systems should be serviced annually. We remind customers via email, text and mailers.

    • What is the purpose of water softener and water conditioning systems?

      By installing a water softener and conditioning system, you are able to remove magnesium and calcium for your water supply. These two components can be harmful to your household, including plumbing and appliances that use water. The systems we offer soften, condition, and filter your water.

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